About Ehuse

Practical Information Before You Book

Before you finalize your vacation rental booking, it’s a good idea to familiarize yourself with the most important practical details. This will give you a better overview of your stay and help you find the vacation rental that best suits your needs. Here you can read more about the factors that are relevant before booking, so you feel well-prepared to plan your vacation.

Booking a vacation home with confidence

When booking a vacation home, it’s important to have access to clear and relevant information. That’s why we’ve compiled practical information about booking a vacation home, so you can easily find answers to questions about your stay. This includes information on rental terms, insurance, and other details that are good to know before you leave.

Important information about your stay

Good preparation helps ensure a better vacation experience. Once you have the most important details of your vacation home stay sorted out, it becomes easier to relax and look forward to your vacation. On the info page, you can therefore find useful information that helps you get an overview of booking, your stay, and practical matters related to your vacation.

Find answers to the most relevant questions

If you’re looking for information when booking a vacation home, this page is a great place to start. Here, we’ve gathered the information that many people want to know in advance, so you can quickly find what you need. This makes it easier to feel confident when booking a vacation home and gives you a great start to your vacation with Ehuse.

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Questions and Answers

Here you'll find answers to the most common questions about prices, booking, terms and conditions, and using the accommodation.

What should I do if I arrive outside of business hours?

Drive up to the house and use our key box. And you check in via our system when you arrive.

What should I do when I check out?

Please return the key to the key box. Then come to the office to pay for utilities. If you haven't booked a final cleaning, you must clean the house yourself.

How do I pay for my stay?

If you book more than 60 days before arrival, payment is split into two installments: the first installment is due at the time of booking, and the second installment is due no later than 30 days before arrival. If the stay is booked less than 60 days before arrival, the full amount is due at the time of booking.

Can I cancel my stay?

Yes, you can cancel your stay, but a cancellation fee will be charged depending on how close to your arrival date you cancel. Cancellations must be made by email to Ehuse, including your order number and reason for cancellation.

Do I have to pay a security deposit?

No, we generally do not charge a security deposit. However, if any damage occurs to the house during your stay, you may be liable for compensation.

Is consumption included in the rental price?

No, consumption is generally not included in the rental price, unless it specifically states in the contract that there is free consumption.

How is consumption settled?

Consumption is settled upon departure in connection with key handover. When key handover is made, you will receive a consumption slip where the meter reading upon arrival is noted or must be read, and upon departure the final consumption is registered.

Do I also pay for heating before arrival?

Yes, some heating has been put on the house before arrival, so the accommodation is ready for use.

Can I charge an electric car at the holiday home?

Only if an approved charger is installed at the holiday home. It is therefore not permitted to simply charge the electric car unless the house is approved for it.