Privacy Policy

Owner Information

The website is owned and published by:

Ehuse
Nørregade 7
6960 Hvide Sande
Denmark
CVR: 43513354

Phone: +45 2911 9040
Email: post@ehuse.dk
Website: www.ehuse.dk
Privacy Policy

Ehuse’s privacy policy, which applies to information about customers, business partners/suppliers, and their contact persons.


Protection of your privacy

  1. We take the processing of your personal data seriously
  2. We ensure fair and transparent data processing
  3. We ensure that your personal data is processed in accordance with applicable data protection legislation
  4. This Privacy Policy describes how your personal data is processed by Ehuse when you, as a customer, use our cloud service Ehuse, including how information about the customer’s contact persons is processed. The privacy policy also covers how we process personal data about our partners/suppliers and their contact persons, as well as visitors to our website.

Data controller and contact information

Ehuse is the data controller and is responsible for ensuring that your personal data is processed in accordance with the law.

Ehuse’s contact information is as follows:

Address: Nørregade 7, 6960 Hvide Sande

Email: post@ehuse.dk

Website: www.ehuse.dk

You are welcome to contact us at any time regarding our processing of your personal data.
We process the following information about you

Customers and contact persons

We process the information necessary to fulfill the contract with the customer, including operating the Ehuse cloud service. We thus process the following so-called general personal data about customers and contact persons, as personal data is received from the customers themselves or from various contact persons at the customers:

Company name
Names of contact persons
Addresses
Phone numbers
Email addresses
CVR number
Customer number
Titles
Complaints, including support cases
Meeting notes
Correspondence
Bank details

Business partners/suppliers and their contact persons

We process the following general personal data regarding business partners/suppliers and their contact persons, as personal data is received from the business partners/suppliers themselves or from various contact persons at these entities:

The same contact information as for customers and their contact persons.
Information regarding purchases and other communications between Ehuse and partners/suppliers concerning their contractual relationships and collaboration.

Visitors to our website

When you visit our website, we record which pages you have viewed and when, which browser you use, your IP address, and other cookie data. This information is used in connection with the operation of the website and to compile statistics, which can be used, among other things, to improve the structure of our website. You can read more about our use of cookies in our cookie policy.
Purpose and legal basis for processing

The purpose and legal basis for processing the above information are as follows:

Customers and their contact persons

Ongoing administration of information about customers, including potential and former customers, in relation to sales, optimization, further development, delivery, and operation of the Ehuse cloud service, pursuant to Article 6(1)(b) of the General Data Protection Regulation regarding processing necessary for the performance of a contract and the conclusion of contracts, as well as Article 6(1)(f) regarding legitimate interest, where Ehuse’s legitimate interest is to be able to serve its customers and receive deliveries from suppliers/partners.

Business partners/suppliers and their contact persons

Ongoing administration of agreements and conclusion of agreements with business partners/suppliers, including current and former business partners/suppliers, cf. Article 6(1)(b) of the General Data Protection Regulation regarding processing necessary for the performance of a contract and the conclusion of contracts, as well as Article 6(1)(f) regarding legitimate interest, where Ehuse’s legitimate interest is to be able to receive deliveries from partners/suppliers.

Website visitors

Analysis/statistics for and optimization of the website, cf. Article 6(1)(f) of the General Data Protection Regulation regarding legitimate interest, where Ehuse’s legitimate interest is to optimize the website.
Retention of information

Customers/business partners/suppliers and contact persons: Personal data for these individuals is deleted no later than 3 years after the end of the business relationship in accordance with the statute of limitations, unless there is a legitimate reason for longer retention, including pending disputes. However, accounting-related information is retained for 5 years plus the current fiscal year.

Visitors to our website: Data regarding your online behavior on our website is deleted when it is no longer relevant for its purpose and, as a general rule, no later than 26 months after collection.
Disclosure of information

We disclose your personal data to:

Our auditor
Our bank
Our lawyer
Our bookkeeper

In addition, the information is disclosed to others where this is in accordance with rights and obligations under applicable law or where it is necessary to safeguard interests in connection with a specific dispute, etc.

We do not disclose personal data to third parties beyond this, unless a court order is presented.

In connection with the processing of personal data, we use the following categories of data processors to whom we entrust personal data:

Cloud services such as CRM, invoicing systems, and analytics tools
Hosting

Transfer to third countries

Through our data processors, we transfer personal data to the United States, which is a non-adequate third country. The transfer is based on the European Commission’s standard contractual clauses. You can find a list of these data processors and their legal basis for transfer in our overview of subcontractors.
Your rights

If you wish to exercise the rights listed below, please contact us using the contact information listed at the top of this privacy policy.

We will process and respond to your request as soon as possible and no later than one month after we have received your request, unless the complexity and scope of the request prevent us from responding within one month. In such cases, the response period may be up to 3 months in total, cf. Article 12 of the General Data Protection Regulation.

Your rights are as follows:

Right of access (view personal data): You have the right to access the personal data we process about you, as well as a range of additional information. However, access to data must not infringe upon the rights and freedoms of others.

Right to rectification (correction): You have the right to have inaccurate personal data about yourself corrected.

Right to erasure of personal data: In certain cases, you have the right to have data about you erased before our standard general erasure schedule takes effect.

Right to restriction of processing: In certain cases, you have the right to have the processing of your personal data restricted. If you have the right to have processing restricted, we may only process the data in the future—except for storage—with your consent, or for the purpose of establishing, exercising, or defending legal claims, or to protect a person or important public interests.

Right to data portability: When our processing of your personal data is based on consent or a contract, and the processing is carried out by automated means, you have the right to data portability. This right means that you have the right to receive the personal data we process about you in a structured, commonly used, and machine-readable format, which you have the right to transmit to another service provider

Right to object: In certain cases, you have the right to object to our otherwise lawful processing of your personal data. You may also object to the processing of your data for direct marketing purposes.

Right to withdraw consent: If we base our processing on your consent, you have the right at any time to withdraw your consent to our processing of your personal data, in whole or in part. Your withdrawal of consent does not affect the lawfulness of the processing we have carried out prior to your withdrawal of consent. If you withdraw your consent, it will therefore take effect only from that point forward.

You can also read more about your rights in the Danish Data Protection Agency’s guide on data subjects’ rights, which you can find at https://www.datatilsynet.dk.

If, in connection with your request to exercise your rights, there is reasonable doubt regarding your identity, we have the right to request additional information necessary to verify your identity. In such cases, we will process and record this additional information about you for this purpose, while limiting the scope of such data and our processing of it as much as possible.
Complaints

If you wish to complain about our processing of your personal data, you have the right to file a complaint with the Danish Data Protection Agency, whose contact information is as follows:

Danish Data Protection Agency

Address: Borgergade 28, 5, 1300 Copenhagen K

Phone: +45 33193200

Email: dt@datatilsynet.dk

Website: https://www.datatilsynet.dk
Update

This privacy policy was last updated on April 25, 2023, and will be updated on an ongoing basis.

Last chance for great prices

Book a vacation home now and take advantage of our current offers

Questions and Answers

Here you'll find answers to the most common questions about prices, booking, terms and conditions, and using the accommodation.

What should I do if I arrive outside of business hours?

Drive up to the house and use our key box. And you check in via our system when you arrive.

What should I do when I check out?

Please return the key to the key box. Then come to the office to pay for utilities. If you haven't booked a final cleaning, you must clean the house yourself.

How do I pay for my stay?

If you book more than 60 days before arrival, payment is split into two installments: the first installment is due at the time of booking, and the second installment is due no later than 30 days before arrival. If the stay is booked less than 60 days before arrival, the full amount is due at the time of booking.

Can I cancel my stay?

Yes, you can cancel your stay, but a cancellation fee will be charged depending on how close to your arrival date you cancel. Cancellations must be made by email to Ehuse, including your order number and reason for cancellation.

Do I have to pay a security deposit?

No, we generally do not charge a security deposit. However, if any damage occurs to the house during your stay, you may be liable for compensation.

Is consumption included in the rental price?

No, consumption is generally not included in the rental price, unless it specifically states in the contract that there is free consumption.

How is consumption settled?

Consumption is settled upon departure in connection with key handover. When key handover is made, you will receive a consumption slip where the meter reading upon arrival is noted or must be read, and upon departure the final consumption is registered.

Do I also pay for heating before arrival?

Yes, some heating has been put on the house before arrival, so the accommodation is ready for use.

Can I charge an electric car at the holiday home?

Only if an approved charger is installed at the holiday home. It is therefore not permitted to simply charge the electric car unless the house is approved for it.