Questions and Answers

Here you'll find answers to the most common questions about prices, booking, terms and conditions, and using the accommodation.

Prices and Terms

How much does it cost to rent out my vacation home through Ehuse?

At Ehuse, you get the lowest commission on the market and no hidden fees.

How is the rental price for my vacation home determined?

When you rent out your property through Ehuse, we provide personalized guidance to give you a clear picture of how much your vacation home can be rented for, what it will cost guests, and where it might be worthwhile to upgrade the property.

Is there an agreement between me and Ehuse if I rent out my property through you?

Yes, Ehuse’s rental terms and conditions page states that the vacation home owner rents out the property through an agency agreement with Ehuse.

Booking and personal use

Can I decide for myself when to rent out my vacation home?

Yes, you always decide for yourself how often you want to rent out your vacation home and during which periods.

Can I block out periods for my own use?

Yes, you can easily block out your vacation home so that it is only rented out when you want it to be.

Can I view bookings in the calendar myself?

Yes, as a homeowner, you can see booked rental periods and make your own bookings in the calendar.

Practical Matters and Cooperation

What kind of help do I get as a homeowner with Ehuse?

At Ehuse, you receive both rental assistance and service and maintenance support, carried out by professional and skilled tradespeople.

Does Ehuse help with maintenance of my holiday home?

Yes, Ehuse emphasizes that they regularly inspect and maintain the holiday home to preserve its condition and prevent wear and tear from rentals.

Can I get advice before making a decision?

Yes, if you would like to rent out your holiday home or holiday apartment, Ehuse offers personal advice about your options.

Questions and Answers

Here you'll find answers to the most common questions about prices, booking, terms and conditions, and using the accommodation.

What should I do if I arrive outside of business hours?

Drive up to the house and use our key box. And you check in via our system when you arrive.

What should I do when I check out?

Please return the key to the key box. Then come to the office to pay for utilities. If you haven't booked a final cleaning, you must clean the house yourself.

How do I pay for my stay?

If you book more than 60 days before arrival, payment is split into two installments: the first installment is due at the time of booking, and the second installment is due no later than 30 days before arrival. If the stay is booked less than 60 days before arrival, the full amount is due at the time of booking.

Can I cancel my stay?

Yes, you can cancel your stay, but a cancellation fee will be charged depending on how close to your arrival date you cancel. Cancellations must be made by email to Ehuse, including your order number and reason for cancellation.

Do I have to pay a security deposit?

No, we generally do not charge a security deposit. However, if any damage occurs to the house during your stay, you may be liable for compensation.

Is consumption included in the rental price?

No, consumption is generally not included in the rental price, unless it specifically states in the contract that there is free consumption.

How is consumption settled?

Consumption is settled upon departure in connection with key handover. When key handover is made, you will receive a consumption slip where the meter reading upon arrival is noted or must be read, and upon departure the final consumption is registered.

Do I also pay for heating before arrival?

Yes, some heating has been put on the house before arrival, so the accommodation is ready for use.

Can I charge an electric car at the holiday home?

Only if an approved charger is installed at the holiday home. It is therefore not permitted to simply charge the electric car unless the house is approved for it.